Apple Pay
Apple Pay is a safe and easy way to make payments in stores, in apps, or online from your Apple device. It can be used wherever you see the Apple Pay mark or contactless symbol.
Privacy and security built in
When you make a purchase, Apple Pay uses a device-specific number and unique transaction code to process the payment. This means your bank card number remains private; it is not stored on your device, or on Apple servers, and is never shared by Apple with merchants.
Widely accepted
Apple Pay works anywhere that takes contactless payments, from vending machines and supermarkets to taxis and train stations.
In-app and online payments
Use Apple Pay to make purchases on your iPhone, iPad or Mac without the need for lengthy checkout forms.
How to set up Apple Pay
C. Hoare & Co. mobile app
- Please ensure you have downloaded the latest version of the C. Hoare & Co. mobile app.
- Log into the app and tap ‘Cards’.
- Select the card you would like to enable for Apple Pay.
- Tap the ‘Add to Apple Wallet’ button and follow on-screen instructions.
- You are now ready to start making payments with Apple Pay.
Apple Wallet
- Open the Apple Wallet app
- Tap the ‘+’ button and follow on-screen instructions.
Stay safe from fraud
Please remember: You should never provide One-Time Passcodes sent by the bank (via the mobile app, your hard token or SMS) over the telephone to authorise a payment or log in to your account. Giving these codes will enable fraud.
If you are asked to do this, please hang up! The bank will never ask for these codes over the telephone.
Frequently Asked Questions
Using Apple Pay is safer than using a physical credit, debit or pre-paid card. It uses Face ID, Touch ID or your device password to authorise purchases on your iPhone, Apple Watch, Mac or iPad. Your bank card numbers are not stored on your device, or on Apple servers, and when you make a purchase, your card number and identity is kept private.
When you pay in shops, neither Apple nor your device will send your card number to merchants. When you pay online in Safari or in apps, the merchant will only receive information you authorise to fulfil your order such as your name, email address, and billing and shipping addresses.
No. Apple does not charge any fees when you use Apple Pay in shops, online or in apps.
The C. Hoare & Co. banking app will display a record of every payment you have made using Apple Pay. Additionally, you can view your last ten Apple Pay payments by visiting ‘Transaction history’ in the Apple Wallet.
Once you have opened a C. Hoare & Co. bank account, you can set up Apple Pay on your chosen Apple device as soon as you are in possession of your physical card.
If your device is replaced or updated, your cards will need to be added to the Apple Wallet again, using the process mentioned above.
Support
If you have any questions, please contact our Digital team, between 9am and 6pm from Monday to Friday, on 020 7353 4522 or email: mobilepayments@hoaresbank.co.uk.
Terms & Conditions
The Apple Pay Terms & Conditions can be found here.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc. Using your C. Hoare & Co. card with Apple Pay is subject to terms and conditions.
