Working with Professional Advisers
Professional advisers know C. Hoare & Co. can be trusted to provide their clients with a truly personal service characterised by flexibility, responsiveness and discretion.
Our Approach
Whether your clients’ requirements are complex, time-critical, or simply non-standard, we will invest time to understand their specific circumstances.
Our partners, who jointly own the bank, are highly accessible, as is our Management Team. All prospective customers have a meeting with a partner and, on joining the bank, are assigned a relationship manager who will get to know them, their family, and their particular banking needs. Assistant relationship managers and our wider Banking Team are also on hand to support day-to-day requests.
Relationships built on trust
A large majority of new customers are recommended to us, either by current customers or by professional advisers. We consider this an endorsement of our service and the distinctive benefits we offer. These include:
- a personal relationship manager with oversight of all accounts;
- outstanding customer service;
- fast, flexible decision making;
- expertise in dealing with complex or unusual requirements;
- digital capability to accommodate complex ownership structures;
- a strongly capitalised balance sheet;
- unlimited liability borne by partners of the bank.
Flexible, tailored lending
There is no such thing as a typical C. Hoare & Co. customer. We consider each relationship individually. However, most customers will have a strong UK connection, they will have needs that are well matched by the bank’s style of service, and they will share our values.
In short, we are able to establish effective relationships with advisers and their clients because their outlook and interests so often reflect our own.
We generally expect customers to bring meaningful business to the bank and to maintain this on an ongoing basis. However, we are happy, on occasion, to consider customers with potential, rather than immediate, requirements.
Please click on the headings below for further details of services to the following customer groups:
- Entrepreneurs – With an extensive network of contacts built up over generations, we can provide access to ideas, experience and resources across all business sectors. We are also pleased, where appropriate, to connect customers and make introductions that can help entrepreneurs thrive at all points in the business cycle.
- Farms & Estates – As the proprietors of estates in South West England, the Hoare family understands the opportunities and challenges facing landowners and how much these have changed over successive generations.
- Arts, Culture & Entertainment – Our customers come from all branches of the arts, culture and entertainment sector. We understand their particular needs, not least those arising from inconsistent or unpredictable incomes. And we welcome them into an influential community with regular events where they can share ideas and experience.
- City Professionals – Successful high-earning individuals working in the City are often relieved to find a banking service that is truly personal, flexible, responsive and discreet.
- Family Offices & Family Businesses – As a twelfth-generation, family-owned bank, C. Hoare & Co. is ideally placed to support continuity and stewardship, and the bank’s long history is testament to our commitment to the preservation of family wealth.
OUR SERVICES
We offer a range of bespoke banking services, all delivering exceptional quality and value. These include:
Day-to-day banking – For most customers, our current account is the cornerstone of their relationship with the bank, providing them with all services they expect, including online and mobile banking, cards in GBP, EUR and USD, the ability to make payments in the UK and abroad, and swift access to their relationship manager.
Deposits – We offer fixed-term deposits, notice accounts and instant-access accounts. The bank is strongly capitalised, and the partners’ unlimited liability gives our customers peace of mind while their money is in our keeping.
Borrowing – Borrowing is considered on a case-by-case basis. We understand that asset ownership can be complicated for wealthy customers and take the whole picture into account. Furthermore, our independence, flexibility and short lines of communication offer important benefits when dealing with unusual or urgent requests. We are happy to work flexibly and pragmatically with you to support your clients in areas such as intergenerational wealth transfer, retirement planning, luxury purchases, funding for share capital purchases, and private equity investment.
Foreign Exchange – C. Hoare & Co. customers are able to make payments in all major currencies (with same-day settlements) and place limit orders to lock in favourable rates. The bank also provides FX online and supports non-speculative hedging positions.
