Service Availability
Planned maintenance
The bank occasionally schedules planned maintenance works to ensure the quality of our services.
The vast majority of maintenance work is done at a time when customers will not be affected. However, in certain circumstances, some services will be temporarily unavailable at times when customers may want to access them.
We aim to use this page to inform customers well in advance of any planned maintenance. If scheduled works pose particular difficulty for you, please get in touch with your relationship manager who will work to find a solution.
Unplanned service availability issues
No issues at present.
Availability of our Digital Services
View the last quarter's digital availability report and access all previous reports below.
Further Reading
- Availability of our Digital Services - March 2024 pdf 224.53 kb
- Availability of our Digital Services - December 2023 pdf 225.46 kb
- Availability of our Digital Services - September 2023 pdf 225.53 kb
- Availability of our Digital Services - June 2023 pdf 224.03 kb
- Availability of our Digital Services - March 2023 pdf 52.15 kb
- Availability of our Digital Services - December 2022 pdf 225.69 kb
- Availability of our Digital Services - September 2022 pdf 225.64 kb
- Availability of our Digital Services - June 2022 pdf 224.35 kb
- Availability of our Digital Services - March 2022 pdf 228.88 kb
- Availability of our Digital Services - December 2021 pdf 102.42 kb
- Availability of our Digital Services - September 2021 pdf 102.77 kb
- Availability of our Digital Services - June 2021 pdf 229.78 kb
- Availability of our Digital Services - March 2021 pdf 222.2 kb
- Availability of our Digital Services - December 2020 pdf 223.84 kb
- Availability of our Digital Services - June 2020 pdf 222.82 kb
- Availability of our Digital Services - September 2020 pdf 224.22 kb
- Availability of our Digital Services - March 2020 pdf 222.77 kb
- Availability of our Digital Services - December 2019 pdf 228.65 kb
- Availability of our Digital Services - September 2019 pdf 224.98 kb